What if I want to contact the lender to say “thanks for the loan”?
At this time, we don’t share personal information about any of our users. You can help keep the SoLo community healthy by lending to a borrower in need or leaving a review about your positive experience in the iOS App Store.
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When will my loan request be fulfilled?
Funding a loan request is up to the discretion of a lender. To make your loan more attractive to lenders you can try: offering a generous lender appreciation tip when you create your loan. This becomes the lender's profit and provides an incentive to ...
Who can be a Lender?
Anyone who does not have an outstanding loan on the SoLo platform may be a Lender. Sign up now to get started!
What happens when a loan goes to collections?
During the first 90 days before we send an account to our collections partner, SoLo will make debit attempts and send communication to the borrower informing them of the money owed. If payment is not received within 90 days of the due date, the ...
Can I cancel my loan request?
To cancel your loan request, please go to your user profile, locate your active loan, click on the loan and select ‘Cancel Loan’ at the top right corner. Be sure to confirm your request for cancellation when prompted and the loan will be removed from ...
Can I borrow more than one loan at a time?
Borrowers are only permitted to request one loan at a time. Once a loan is fully repaid and the status is marked ‘completed’ a Borrower can proceed with requesting another loan.