Add or Change Bank Information
You can only add your banking credentials upon sign up. Once your bank has been added it can not be changed. Please keep in mind that you always have the option to change your debit card on the app.
At this time, we do not accept Chime or Simple.
If you have any further questions or concerns, please reach out to our support team.
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How Do I Add My Debit Card?
You have the option to add a new debit card on the app any time EXCEPT if your loan is in the Pending Funding or in the Pending Payback status. To update your debit card, please follow the steps below: Go to your Profile Select the Settings at ...
Can I delete my information?
SoLo retains past user data in order to prevent fraud attempts on the SoLo platform to increase the strength of the protection that we provide for our users. SoLo does NOT store or sell sensitive information such as your bank login or social security ...
How can I change the information on my submitted loan request?
Once your loan is placed into the marketplace you will have to cancel the loan entirely and create another loan to reflect the new information. If you need assistance, please reach out to our support team for further assistance.
Why do I need to connect my bank?
To lend or borrow using SoLo we require your bank as well as debit card information. We use the bank account information for balance checks, account history, and age. We may use this information to contribute to our SoLo Scoring. The debit card is ...
What if my bank is not listed on the app?
We are always working to add more banks as we grow. If your bank is not listed we may not support them at this time. Check back again soon! Unfortunately, SoLo is not supported by Chime or Simple Bank. To use SoLo, you will need to use an account ...